This Privacy Policy describes how Sikkim Game collects, uses, and protects your personal information when you use our services through the sikkimgame.app website and the Sikkim Game mobile application.
Our Commitment to Your Privacy
Your privacy is critically important to us. We have developed this policy to help you understand what data we collect, why we collect it, and what we do with it. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
To provide and improve our service, we collect the following types of information:
- Personal Identification Information: When you register, we collect your mobile number to create and secure your account. We may also require information for KYC (Know Your Customer) compliance for withdrawals.
- Transactional Information: We collect details of your deposits, withdrawals, and game history to provide an accurate transaction log and resolve any payment disputes.
- Technical Data: We automatically collect certain information when you use our app, such as your IP address, device type, operating system, and app version. This helps us with troubleshooting and improving security.
How We Use Your Information
We use the information we collect for various purposes:
- To Provide and Maintain Our Service: Including managing your account, processing transactions, and enabling gameplay.
- To Enhance Security: To verify your identity, prevent fraud, and protect the integrity of our platform.
- To Communicate With You: To send you OTPs, transactional alerts, and information about updates or promotions.
- To Provide Customer Support: To respond to your requests and resolve issues.
Data Security and Protection
We implement robust security measures, including SSL encryption, to protect your personal information from unauthorized access, alteration, or disclosure. Access to your personal data is restricted to authorized personnel only.
Third-Party Services
We use trusted third-party payment gateways to process deposits and withdrawals. We do not store your full card or bank account details on our servers.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us About Your Privacy
If you have any questions about this Privacy Policy, please contact us at privacy@sikkimgame.app (or your support email).